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Terms & Conditions


The following terms and conditions ("Terms and Conditions") apply to your access and use of this Website and the services provided herein by Y2Z RESOURCES and/or on its behalf. By accessing any page of this Website and/or using the services, you agree to be bound by these Terms and Conditions without limitation or qualification. Please read these Terms and Conditions carefully.

If you do not accept these Terms and Conditions, please discontinue your access to this Website and/or use of the services immediately.

1.0 GENERAL

The information, material, functions and content provided in the pages of the Website may be changed from time to time with or without notice at Y2Z Resources's absolute discretion. Your continued access or use of the Website and/or the services provided herein subsequent to any such change will be deemed as your acceptance to those changes. Any violation of rules and regulations of these terms and conditions, Y2Z RESOURCES will take immediate actions against the offender(s).

 

2.0 DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

The materials and information in this Website, including but not limited to services, products, information, data, text, graphics, audio, video, links or other items, are provided on an "as is" and "as available" basis. References to materials and information contained in the Website include such material and information provided by third parties.

Y2Z RESOURCES does not make any express or implied warranties. Without derogation of the above and/or the terms and conditions of the applicable agreements governing all the products and services, reasonable measures will be taken by Y2Z RESOURCES to ensure the accuracy and validity of all information relating to transactions and products and services in the Website.

Further Y2Z RESOURCES does not warrant or represent that access to the whole or part(s) of this Website, the materials, information and/or functions contained therein will be provided uninterrupted or free from errors or that any identified defect will be corrected, or that there will be no delays, failures, errors or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system.

Y2Z RESOURCES will not be liable for any damages of any kind arising from the use of this Website..

 

3.0 LICENSE AND WEBSITE ACCESS

Y2Z RESOURCES grants you a non-transferable and revocable license to use the website, under the Terms and Conditions described. You acknowledge that all rights remain with Y2Z RESOURCES except for the rights which granted herein.

 

4.0 USER SUBMISSIONS

Any information that you submit /provide to us will become our sole and exclusive property and shall not return to you. Y2Z RESOURCES shall only use your information in accordance with our Privacy Policy. All the information that you provided shall not be false, infringe any third party’s copyright, violate any law, statute, ordinance or regulations.

You shall provide and maintain true, accurate, current and complete information about yourself when registering for your account.

 

5.0 PRODUCT AND SERVICE DESCRIPTIONS

Y2Z RESOURCES attempts to provide the product and service descriptions as accurately as possible to you. However, Y2Z RESOURCES does not warrant that product and service descriptions or other content of this Website is accurate, complete, reliable, current, or error-free.

 

6.0 RETURN, EXCHANGE & REFUND POLICY

Y2Z RESOURCES will check and ensure all the products are in the good condition before delivery. We guarantee all products are brand new and first class quality from their manufacturers. Therefore, we DO NOT accept any return from customer UNLESS it is damaged or defected during transit. Please notify us within 3 days from the moment you receive the good and found that it is damaged or defected. Failure to do so will be treated at your own risk, Y2Z RESOURCES will not going to responsible and accept any return after that.

Y2Z RESOURCES does not practice on refund policy. Therefore, we only provide an exchange if the item is dead on arrival or wrong product delivered to you. Y2Z RESOURCES will not accept for exchange as per below conditons:

-       Personal issue: change of mind, wrong product order, etc

-       Product returned without prior notice to Y2Z RESOURCES within 7 days.

-       Product returned without original packing or incomplete accessories or promotional gift.

HOW TO REQUEST FOR CANCELLATION/RETURN/EXCHANGE

  • You can request for cancellation after completing payment and if product has not been dispatched upon agreed date, cancellation request is approved and you can receive refund.
  • In case Y2Z Resources has already dispatched the product, cancellation request can be rejected..
  • After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
  • You can request for exchange if wrong product is shipped, you should send an email for details with photos attached.

 

Criteria for Return/Exchange

You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

  • When request due to change of mind.
  • When product is used, destroyed or damaged.
  • When tag attached to product is removed or package of product is opened.
  • When sealed package is opened or packaging materials are lost.
  • When components of product (including free gift) have been used or lost
  • When buyer did not follow instructions included in product and make physical damage to the products.

 

7.0 LAW AND JURISDICTION

These terms and conditions are governed by and are to be construed in accordance with the laws of Malaysia. By accessing this Website and/or using the services provided herein by Y2Z RESOURCES, you hereby consent to the exclusive jurisdiction of the courts of Malaysia in all disputes arising out of or relating to the use of this Website.

Y2Z RESOURCES makes no representation that the materials, information, functions and/or services provided on this Website are appropriate or available for use in jurisdictions other than in Malaysia.

 

8.0 INDEMNITY

You hereby irrevocably agree to indemnify and keep indemnified Y2Z RESOURCES from all liabilities, claims, losses and expenses, including any legal fees that may be incurred by Y2Z RESOURCES in connection with or arising from (1) your use or misuse of this Website and the services provided herein, or (2) your breach of these Terms and Conditions howsoever occasioned, or (3) any intellectual property right or proprietary right infringement claim made by a third party against Y2Z RESOURCES in connection with your use of this Website.

 

9.0 TERMINATION

Y2Z RESOURCES reserves the right to terminate and/or suspend your access to this Website and/or your use of this Website at any time, for any reason. In particular, and without limitation, Y2Z RESOURCES may terminate and/or suspend your access should you violate any of these Terms and Conditions, or violate the rights of Y2Z RESOURCES, of any other user(s), or of any third party (ies).

 

10.0 PRIVACY

Please review our Privacy Policy to understand our privacy practices.